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In 2021, among the 24 soft skills available in the 5Feedback COSS Pro framework, employees had mainly sent their feedback requests on 4 of them: oral communication, team spirit, interpersonal skills and active listening.These 4 skills were crucial to maintain social connections, cohesion and a sense of belonging to a team for employees facing lockdowns, social distancing and remote working..
Has this ranking changed in 2022 with the end of the covid crisis ?
With more than 52,000 feedback and kudos exchanged by professionals in 2022 via the COSS Pro, here is the list of soft skills on which employees and managers requested the most feedback in 2022.
In 2022, we find these same 4 skills - their share increasing from 40% in 2021 to 57% of the feedbacks exchanged via our application
Despite the end of the pandemic, remote work remains the norm in many companies and for more than 33% of employees, at an average rate of 2 days per week (source: JPG barometer).
As a result, remote communication and collaboration are crucial, as both involve mastering oral communication, especially during web-based meetings. Many employees have realized that improving their speaking skills is a priority for their success and professional development, as this soft skill also allows them to gain confidence and visibility. The feedback requests on this skill alone have increased by nearly 30 points in one year (14.89% to 43,23%).
For managers, 2 of these skills (oral communication and active listening) are also the main skills for which they have requested the most feedback in 2022.
In addition to the need to communicate well, we notice the need for managers to retain and engage their employees – with essential skills like team development or team spirit - in order to face the great resignation phenomenon.
By better mastering these soft skills on which they have been focusing for nearly 2 years, will employees focus on set of new skills in the coming years? Will they focus on the 2025 list developed by the World Economic Forum, like complex problem solving, creativity or analytical thinking? We look forward to seeing you in January 2024 to let you know what our data reveals. le World Economic Forum, like complex problem solving, creativity or analytical thinking? We look forward to seeing you in January 2024 to let you know what our data reveals.
To learn more about COSS Pro by 5Feedback, watch our video here.
